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Emotional Well-being

Emotional Well-being


Ways to Access Emotional Well-being Support

Which Behavioral Health Benefit Should I Use?

Below is a comparison of services available through Resources For Living Employee Assistance Program (EAP), Teladoc Behavioral Health, Aetna Behavioral Health Benefits, and EAP's new chat therapy benefit through Talkspace. Each comparison focuses on practitioner type, availability, benefits, and costs.


Available to all PCS Employees

EAP Resources for Living
1. EAP Resources for Living:

Free emotional support for short-term problem resolution-oriented counseling.


Practitioners
Licensed Master-Level Counselors.

Type of sessions available
Face-to -face or virtual, and telephonic for urgent, in-the-moment, counseling needs.

Benefits
Free for all employees and can provide transition through the medical plan after sessions are utilized.

Cost
Free to all PCS employees and their household. Up to 8 sessions per issue.

Talkspace Chat Therapy through EAP:
2. Talkspace Chat Therapy through EAP:

Talkspace is an online behavioral therapy platform that allows employees to communicate with a licensed therapist via text, audio, or video message on a smart phone or desktop computer. Available to members 13 years and older.


Practitioners
Licensed Mental Health Counselors.

Type of sessions available
Text, audio, or video message.

Benefits
No appointment needed. Same-day access. Members can message their therapist as often as they want to and the therapist is available to reply 5 days a week.

Cost
Free to all employees and their household. Subject to the EAP benefit of up to 8 sessions per issue. 1 week of Chat Therapy qualifies as 1 of the 8 sessions. 25% self-pay discount available after 8 sessions are used.

Contact Resources for Living EAP 24/7
800-848-9392 or resourcesforliving.com .
Username: pcsb | Password: eap



Available to Aetna members

Aetna Behavioral Health Plan Benefit:
3. Aetna Behavioral Health Plan Benefit:

Aetna Behavior Health Plan benefits are provided to all members with the Aetna medical insurance through PCS.


Practitioners
Psychologist, Psychiatrist, or Licensed Mental Health Counselors.

Type of sessions available
Face-to-face.

Benefits
Able to treat more complex mental health issues or long-term problem resolution.

Cost
Subject to Aetna Member’s plan selection.
Aetna Select: $25 copay
Choice POS & CDHP: 20% after annual deductible is met
Basic Essential: $0 copay/coinsurance

CVS HealthHub:
4. CVS HealthHub:

CVS HealthHubs provide medical and behavioral health services on-site or telephonically. Check your HealthHUB to verify they have a therapist on staff.


Practitioners
Licensed Mental Health Counselors.

Type of sessions available
Face-to-face or Telehealth.

Benefits
Available most days a week including weekends.

Cost
Subject to Aetna Member’s plan selection.
Aetna Select: $25 copay
Choice POS & CDHP: 20% after annual deductible is met
Basic Essential: $0 copay/coinsurance.
Aetna members may also utilize their EAP benefit for behavioral health visits. Prior authorization from EAP is required.

Teladoc Mental Health:
5. Teladoc Mental Health:

Teladoc is Aetna’s telemedicine provider for both medical and behavioral health benefits. Limited testing and medication is administered. Available for members 13 years and older.


Practitioners
Psychologist, Psychiatrist, or Licensed Mental Health Counselors.

Type of sessions available
Video/virtual

Benefits
Appointments may be sooner than local network options because of a state-wide network. Appointments available from 7:00am - 9:00pm.

Cost
Subject to Aetna Member’s plan selection.
Aetna Select: $25 copay
Choice POS & CDHP: 20% after annual deductible is met
Basic Essential: $0 copay/coinsurance

Contact the Aetna Concierge Customer Service:
866-253-0599 or aetnapcsb.com