Pinellas County Schools Health Benefits
Employees and Retirees
Employees and Retirees
Our Member Services representatives are available Monday through Friday, from 8:00 AM - 6:00 PM, eastern standard time.
Just call our toll free number, 866-253-0599, to:
TDD (Telecommunications Device for the Deaf)* - Phone: 800-628-3323
O: 727-588-6134
F: 727-588-6182
OConnellJ2@aetna.com
O: 727-588-6367
F: 727-588-6182
PCS.MoreheadA@pcsb.org
Ashley joined PCS in September as the new Aetna On-site Account Advisor. Previously, she worked as Case Manager Analyst and Team Lead for Aetna, collaborating with clients at Long Term Skilled Care facilities.
Ashley can assist with Aetna coverage and benefits, explanation of benefits, review claims and billing, and help with eligibility inquires, in-network provider inquires, and spending account inquires.
Standard Life Insurance (Disability Claims): 727-588-6444
Main Number: 727-588-6195 | www.pcsb.org/risk-benefits | (Fax): 727-588-6182
Insurance Benefits and Deductions: 727-588-6197 | www.pcsb.org/risk-benefits
Retiree Insurance Benefits: 727-588-6214 | www.pcsb.org/retirement
Retirement and DROP: 727-588-6141 | www.myfrs.com -or- 727-588-6140 | www.pcsb.org/retirement
Tax-Deferred Accounts: 727-588-6141 | www.tsacg.com/individual/plan-sponsor/florida/pinellas-county-schools
Wellness for Employees: 727-588-6031 | www.pcsb.org/wellness
Workers’ Compensation: 727-588-6196 | www.pcsb.org/risk-benefits
Aetna Concierge Customer Service: 866-253-0599 | www.aetnapcsb.com
EyeMed Vision: 866-299-1358 | www.eyemedvisioncare.com
Resources for Living (RFL) Employee Assistance Program (EAP): 800-848-9392 | www.resourcesforliving.com (Username: PCSB; Password: eap)
Healthcare Bluebook: 888-316-1824 | www.pcsb.org/healthcarebluebook
Humana Advantage Dental • (548085): 800-979-4760 | www.MyHumana.com
MetLife® Dental • PDP (G95682): 800-942-0854 | www.metlife.com/dental
MetLife® Voluntary Benefits (HIP, Auto, Legal, Pet Insurance, etc.): 800-438-6388 | www.metlife.com/mybenefits
Teladoc: 855-835-2362 | www.teladoc.com/aetna
*Note: These numbers only work for people using a TDD machine. If contacts call in using a normal phone, they get the message listed below. Thank you for calling Aetna. You have dialed a TDD/TTY number for hard of hearing callers only. We are unable to service your call on this number. Please hang up and dial the member services number on your Aetna ID card.